Facility Guidelines
privacy policy
The Columbus Family YMCA
Effective Date: January 15, 2026
The Columbus Family YMCA (“the YMCA,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, use our mobile applications, participate in our programs, apply for financial assistance, or interact with us in other ways.
Scope of This Policy
This Privacy Policy applies to information collected through:
- The Columbus Family YMCA website
- Online registrations, forms, and applications
- The CFY Connect mobile application
- In-person memberships, programs, and services
- Financial assistance (Open Doors) applications
- Communications with our staff
This policy does not apply to third-party websites or services that may be linked from our website.
Information We Collect
The Columbus Family YMCA may collect personal information, including but not limited to:
- Name, address, email address, and phone number
- Date of birth and household/family information
- Emergency contact information
- Membership and program participation details
- Payment and billing information
- Health or wellness information provided voluntarily for program participation
- Mobile app usage data related to account access, notifications, and features
Financial Assistance Information
When applying for financial assistance through our Open Doors program, we may collect confidential financial and personal documentation, including proof of income or other verification materials as outlined on the financial assistance application available on our website.
These documents are used solely to determine eligibility for financial assistance and are maintained securely by The Columbus Family YMCA.
We may also collect non-personal information such as browser type, device information, and website usage data through cookies or analytics tools to help improve our services.
How We Use Your Information
We use the information we collect to:
- Process memberships, program registrations, and payments
- Evaluate eligibility for financial assistance
- Communicate schedules, updates, and important YMCA information
- Provide access to features within the CFY Connect mobile app
- Support member services and safety operations
- Improve our programs, facilities, website, and digital tools
- Maintain accurate records for operational and legal purposes
- Comply with applicable laws and regulations
Information Sharing & Disclosure
The Columbus Family YMCA does not sell or rent your personal information.
We may share information:
- With trusted third-party service providers who assist with operations such as membership management, registration systems, payment processing, communications, or technology platforms
- When required by law, regulation, or legal process
- To protect the safety, rights, or property of members, staff, or the YMCA
All service providers are expected to safeguard personal information and use it only for authorized YMCA purposes.
Data Security
The Columbus Family YMCA takes reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, use, or disclosure.
Sensitive documents, including financial assistance materials, are stored securely and accessible only to authorized staff. While we take strong precautions, no system can guarantee complete security.
Accessing & Updating Your Information
Members may review or update their personal information by:
- Logging into their online account
- Using the CFY Connect mobile app
- Contacting our Front Desk or Member Services staff
Applicants for financial assistance may update or provide additional documentation by contacting the YMCA directly.
Children’s Privacy
The Columbus Family YMCA collects information about minors only as necessary for membership, program participation, and safety. Access to children’s information is limited to authorized staff.
Parents or legal guardians may review or update their child’s information by contacting the YMCA.
Third-Party Links
Our website and digital platforms may include links to third-party websites. The Columbus Family YMCA is not responsible for the privacy practices or content of those external sites. Users are encouraged to review the privacy policies of any third-party websites they visit.
Changes to This Privacy Policy
The Columbus Family YMCA may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
The Columbus Family YMCA
3912 38th Street, Ste C,
Columbus, NE 68601
402-564-9477
info@columbusy.org
general policies
- Members must scan their membership card to gain admittance to the YMCA. NO CARD, NO ADMITTANCE.
- All attire worn in the YMCA must be appropriate and consistent with the YMCA Mission and related activities. Inappropriate attire will not be allowed in the YMCA.
- The YMCA is not responsible for personal articles lost or stolen at the YMCA. We suggest you leave all valuables at home or be sure to lock them up while using the facility.
- Lockers are available on a daily basis at no charge or can be rented on an annual basis. Please use a lock that has a protective cover on it to prevent damage to lockers. Locks may be purchased at the front desk.
- The YMCA is not responsible for any accidental injury to members and guests while participating in physical activities at our facility or in our programs.
- The YMCA is classified as a “Drug Free Zone.” Any type of drugs, tobacco, alcohol or controlled substances are prohibited and penalties for violations of this federal classification are doubled.
- The YMCA is to be a cell phone free area. You may bring your cell phone with you to use for emergencies but it must remain put away. Phones used for videotaping and taking pictures will be confiscated and the offender will be excluded from the building. Phone access is always available at the front desk of the YMCA.
- The Columbus Family YMCA is a Gang Free Zone. No gang imitation of any kind will be tolerated at the YMCA. This includes but is not limited to: clothing, bandanas, colors, hat positions, throwing signs, and tattoos. Anyone violating this policy will be banned from the YMCA. Appropriate action will be taken against them by the Columbus Police Department.
code of conduct
The Columbus Family YMCA is committed to providing a safe and welcoming environment for all members and guests.
To promote safety and comfort for all, we expect individuals to act appropriately at all times in a mature and responsible way, and to respect the rights and dignity of others when they are in our facility or participating in our programs.
The YMCA reserves the right to refuse service, suspend or cancel a membership at our discretion if actions or behaviors are not deemed in the best interest of the organization.
Prohibited actions specifically include but are not limited to:
- Inappropriate attire; appropriate attire includes gym shorts, shirts, or sweats in the exercise areas, and modest swimsuits or clean shorts without frayed ends in the pool, hot tub, steam room and sauna area.
- Angry or vulgar language, including swearing or name-calling, or any action that can hurt or frighten another person.
- Disrespect and Immodesty in the Locker Rooms/Showers/Steam Room/Showers/Hot Tub Area/Bathrooms.
- Physical contact with another person in any angry, threatening or offensive way.
- Any kissing, sexual gestures, activity or sexual contact with another person.
- Harassment or intimidation by words, gestures, body language or any menacing behavior.
- Photographing or video recording of anyone at the YMCA without approval of the YMCA.
- Theft or behavior that results in the destruction of property, including any type of vandalism of equipment, fixtures and facilities.
- Letting non-members into the building through non-staffed doorways.
- Carrying any weapons or devices or objects that may be used as weapons.
- Using or possessing illegal substances or alcohol on YMCA property, in YMCA vehicles, or at YMCA sponsored programs.
- Loitering.
- Smoking, including smokeless tobacco, and vapors. The YMCA and its property is a smoke-free environment.
The Columbus Family YMCA screens all individuals with Raptor to check against the national registered sex offender database and reserves the right to deny access or membership to any person who has been accused or convicted of any sex-related crime; habitually or excessively uses illegal substances; has ever been convicted of any offense relating to the use, sale, possession, or transportation of illegal substances, or continuous or excessive use of alcohol.
Based on the recommendations from our national organization YMCA of the USA, and due to the fact that personal training services are offered by our YMCA, only YMCA personal training staff members will be allowed to utilize YMCA facilities for personal training services, including and not limited to sports technique/agility training. All solicitations on YMCA Property must be approved by YMCA Management.
Members and guests are encouraged to take responsibility for their personal comfort and safety by asking any person whose behavior threatens their comfort to refrain from such behavior. Anyone who feels uncomfortable in confronting a person directly should report the behavior to a staff person or the Building Supervisor on duty. YMCA staff members are eager to be of assistance. Members and guests should not hesitate to notify a staff member if assistance is needed. In order to be able to carry out these policies, we ask that members and guests identify themselves to YMCA staff members when asked.
The CEO will investigate all reported incidents. Suspension or termination of YMCA membership privileges may result from a determination by the CEO of in his/her discretion a violation of the YMCA Member’s Code of Conduct has occurred.
Administrative Policies
- The YMCA reserves the right to cancel any class or program due to insufficient registration, unavailability of instructors or loss of class space.
- Cash refunds will not be made, except in cases where the YMCA has cancelled classes/programs or the YMCA receives written notification of the reason(s) the class cannot be attended before the first class session.
- Memberships are sold on an annual basis or on a month to month basis with an automatic bank withdrawal plan. Monthly memberships must be cancelled in writing before the eighth (8th) of each month to stop the automatic withdrawal from the bank. Monthly memberships automatically renew unless cancelled in writing by the member.
- Financial assistance is available to adults and families to help them become a YMCA Member. Funding from the United Way and from donations from the community enable our YMCA to assist those who are less fortunate but want to belong to the YMCA.
Youth Policies
The safety and welfare of children is a priority at the Columbus Family YMCA.
nanny agreement
This agreement allows a parent to authorize a designated nanny/sitter who is at least 15 years of age to accompany and supervise the children listed on their YMCA membership while using the facility. This agreement is an exception to our youth policy that all youth under 10 must be accompanied by an adult 19 or older.
If the nanny/sitter is not a member, they can pay the $15 day fee, or a nanny fee of $20/monthly can be added to the families account. This does not provide the nanny with a YMCA membership; it simply permits them to access the facility only when supervising the children.
An application is required and must be completed and returned by parent.
No Smoking
The YMCA announces that “No Smoking” will be honored throughout the Columbus YMCA facilities and grounds in the interest of the health of all members, guests and staff.
Wellness Floor Etiquette
For your safety and the safety of all of our members and equipment, we ask that you read and follow these requirements while on the Wellness Floor.
- Return equipment where you found it – If you use it, put it back where it belongs.
- Share equipment. Let others use equipment between your sets.
- Do not drop heavy weights on carpet.
- No slamming weights.
- Use rubber weights for deadlifts.
- We highly recommend a spotter on heavy weight loads.
- Use collars on the ends of bars to avoid injuries to yourself and others.
- Please report any equipment failure to the YMCA staff.
- Put all plates on racks.
- Wear appropriate workout attire. Shirts, shorts/pants and athletic shoes are required.
- Talking on cell phones needs to be kept at a minimum.
- Use headphones.
- Be kind to all who are working out with you, including staff.
- Bounce medicine balls on north cement wall of Wellness Floor only.
- Use appropriate language and content in conversations. No Cursing.
- No pictures/videos of other patrons or staff.
- Exercise area is for high school students and older.
- Students 11-14 years old must take youth strength training to work out on machines, use weights and walk on track. Youth must wear their YST shirts after passing class.
- Liquids only down the drinking fountains, no seeds.
- Clean up your chalk after use.
- Boys/men – put seat down when you are finished in the bathroom J
- Make sure you clean off your machines with the wipes provided and clean up after yourself.
- Sprinting is allowed in wood-floor gyms during low use times only.
- No personal training by individuals not employed at the Wellness Center. Personal training can be defined by YMCA staff.
- The sale or solicitation of supplements is not allowed.
The Columbus Family YMCA reserves the right to prohibit anyone from entering our workout areas due to inappropriate workout apparel or for not following the above rules.
member perk - complimentary guest passes
Members receive 4 guest passes each year (Renew Active members receives 2). Each pass allows you to bring one non-member to the Y, free of charge. They’re great to share when family or friends are visiting, when you’re hosting a playdate, or when you want to try something new and need a friend there for support. Guest passes expire on December 31 each year.
Tips for Using a Guest Pass
1) Create an Online Account
All guests must be accompanied by an active YMCA member. Save time and have your guest create an online account prior to their visit. If your guest does not have an account, we’ll ask them to do this step in-person. Create an account here: https://ops1.operations.daxko.com/Online/3059/MembershipV2/MembershipTypes.mvc?_=638744488775972666
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Guests 18 and younger: A parent or guardian is required to create an account and provide contact information in case of emergency. They will also be prompted to sign liability waivers for their child.
2) Sign Waiver
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Guests 18 and younger: A parent or guardian must sign a waiver for minor guests before they can access our facilities.
3) enjoy your visit!
That’s all the prep you need. When you arrive at the Y, let staff know you’re checking in with a guest and we’ll take it from there. Once you’re checked-in, you and your guest can use all areas of the facility provided you stick together.
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Guests 10 and younger: We require anyone younger than 10 to be accompanied by an adult for the duration of their visit.
PLEASE NOTE: Our Child Watch is for members only. In addition, priority is given to members for reservation-based activities.
Thanks for sharing our Y community with your guest. We look forward to seeing you soon!
Y-Bucks
What are Y-Bucks?
Y-bucks are earned or received through various programs, challenges, and prizes. They can be used for the following, but are not limited to:
- YMCA Apparel
- YMCA Accessories
- Day Pass
- Jump Zone Socks
- Adult Programs
- Sports
- Fitness Challenges
- Personal Training
- Wellness Programming
- Inbody Scan
- Youth Programs
- Sports
- Camps
- Swimming Lessons
- Youth Strength Training
Y-Bucks CANNOT be used towards membership dues/locker dues.